Hi,

My name is Julie Gonne

I'M A CONTENT & CONVERSATION DESIGNER

I design the structures, systems, and conversations that help people — and AI — navigate complex digital experiences. I am a systems thinker who builds scalable user experiences grounded in data and research. I thrive on crafting clarity—not just in the products I design, but in the collaborative processes that bring them to life.

My path into content design was non-linear and fueled by a 'learn-by-doing' mindset. I taught myself content and conversation design on the job, diving into complex projects to master the nuances of language and structure. I believe that when we provide the right information at the right moment, we don't just guide the user—we build their confidence.

My Experience

The Walt Disney World Company

Senior Content Designer - 4 years

Worked on Design Systems, Taxonomy, Information Architecture, Content Auditing, Content Optimization, and E-commerce and Artificial Intelligence.

Apple

Linguist - 1 year

Improved Siri's recognition of localized French accents, leading in a 17% improvement of the Audio Speech Recognition system.

Palm Beach Int. Academy

Private & Academic Tutor - 2 years+

Taught scientific and mathematic concept such as Organic Chemistry, Biochemistry, Calculus, Algebra, Trigonometry, Biology and Anatomy.

My Approach

My approach is built on curiosity and deep partnership. I help team navigate uncertainty and build a framework that address problems at the source.

Relentless Curiosity

I ask the right questions and identify growth opportunities that align user needs with business goals.

Informed Design

I benchmark relentlessly and bring research into rooms were decisions usually get made by opinion.

Framework & Roadmap

I figure out how content should be organized before anyone opens a design tool.

My Work

5 Case Studies

Step behind the curtain to explore the methodology and frameworks used to tackle large-scale enterprise challenges. These deep dives focus on the strategic foundation and complex information architecture required for products currently in development.

Read Case Studies

9 Live Projects

Explore a portfolio of live digital solutions focused on optimizing the e-commerce journey and annual pass ecosystems. This collection highlights cross-platform improvements across web and mobile apps, specifically designed to modernize the purchasing experience and simplify pass management.

See All Projects

Karen, Lead Content Designer

"Over the years, I've had the privilege of working with a lot of content designers more junior than me, and you stand out for so many reasons. You're quick to learn, persistent in understanding and solving hard guest problems, and you've become a skilled researcher in your own right. I am so lucky to work with you, and I'm grateful for our weekly meetings."

Hi,